Isuzu distributor to take over Mitsubishi aftersales

As Mitsubishi Motors departs the UK, what can existing Mitsubishi owners expect for servicing and parts for their vehicles?


International Motors, importer of Isuzu pick-ups and Subaru passenger cars to the UK, has acquired the aftersales business of Mitsubishi Motors, following the Japanese manufacturer’s decision to quit the UK market.

The news will be welcome to UK owners of Mitsubishi vehicles, who will have been concerned over future servicing and repair needs after the brand announced in July 2020 that it was pulling out of all European markets.

Despite Mitsubishi’s poor sales, the decision to withdraw from Europe completely took many UK automotive observers by surprise. It followed a decision by Mitsubishi’s head office in Japan to stop developing vehicles to suit European regulations due to the ever-increasing costs involved for ever-decreasing sales.

The company’s UK arm has been winding down its operations and expects to finally run out of new car stock imminently.

The newly-formed aftersales business will retain the existing “Mitsubishi Motors in the UK” name under its new ownership.

What does this mean for Mitsubishi owners in the UK?

Mitsubishi owners are being promised no change from their current aftersales arrangements, although that will obviously depend on whether individual dealerships continue to offer servicing and parts for Mitsubishi cars now that the manufacturer has abandoned the UK.

For those considering a used Mitusbishi – and models like the L200 pick-up truck and Outlander plug-in hybrid SUV remain popular – buyers can be reassured that full aftersales facilities should be available for at least the next decade.

The operation will be will be staffed by existing Mitsubishi aftersales management and led by Toby Marshall, a Mitsubishi Motors in the UK director for more than 12 years.

Andrew Charman
Andrew Charman
Andrew is the News and Road Test Editor for The Van Expert. He is a member of the Guild of Motoring Writers, and has been testing and writing about new cars and vans for more than 20 years, and attends many new model launches each year.

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