Nissan NV200 UK’s most reliable van, new figures reveal

The UK’s most reliable light commercial vehicle (LCV) is the Nissan NV200, while the Ford Ranger is the most prone to needing repair, according to new research.

Extended vehicle warranty provider Warrantywise drew on real-world data of more than 12,000 LCVs, with each model evaluated on aspects such as frequency of claims, labour required and the average cost of repairs.

The Nissan NV200 van came out on top, with just five repairs performed against 222 active Warrantywise warranties, according to the company’s research. It was followed closely by the Volkswagen Crafter and Renault Kangoo. The Peugeot Partner came home in fourth place, with the Citroen Berlingo rounding out the top five.

Scooping the top spot as the most reliable pick-up truck was the Toyota Hilux, which saw a repair rate of just 10% and it placed sixth in the overall standings.

At the other end of the scale, three out of the top five least reliable vehicles were pickups. With a repair rate of 31%, the Ford Ranger was the least reliable, followed by the Citroen Nemo, which was the most unreliable van. In stark contrast to their success with the Kangoo, third place went to the Renault Master, which racked up a repair rate of 26% against the model’s 164 active plans. The Nissan Navara was fourth, with one-in-four vehicles requiring work, despite the marque claiming the most reliable crown with the NV200. Closing out the top five was the Mitsubishi L200.

On repair costs, drivers of the Citroen Relay and Citroen Nemo are most likely to face the heftiest invoices for repair work, with the average repair costing £1,284.46 and £1,227 respectively according to Warrantywise data. Conversely, Citroen Dispatch owners enjoyed the cheapest repair cost of all the surveyed models, with an average invoice of just £287.60 overall.

Neither of the current top two best selling vans in the UK, the Ford Transit Custom and Ford Transit placed in the top 10 most reliable, although the third best-seller, the Mercedes-Benz Sprinter, was eighth most reliable.

Only two of the top 10 best selling models were in the top 10 least reliable vehicles – the previously mentioned Ford Ranger and the Vauxhall Vivaro.

Lawrence Whittaker, CEO of Warrantywise, said: “Vehicle reliability and overall value for money is critically important for business owners across the country; many of whom depend on their van or pick-up truck to carry equipment, deliver goods and reach their customers on time. The logical drive to save on overheads has seen more and more drivers drawn to attractive, used vehicle offers.

Top 10 most reliable vans

  1. Nissan NV200
  2. Volkswagen Crafter
  3. Renault Kangoo
  4. Peugeot Partner
  5. Citroen Berlingo
  6. Toyota Hilux
  7. Peugeot Expert
  8. Mercedes-Benz Sprinter
  9. Fiat Doblo
  10. Citroen Dispatch

Top 10 most unreliable LCVs

  1. Ford Ranger
  2. Citroen Nemo
  3. Renault Master
  4. Nissan Navara
  5. Mitsubishi L200
  6. Mercedes-Benz Vito
  7. Volkswagen Amarok
  8. Vauxhall Vivaro
  9. Volkswagen Caddy
  10. Vauxhall Movano

Top 10 least expensive to repair

  1. Citroen Dispatch (£287.60)
  2. Peugeot Partner (£360.64)
  3. Citroen Berlingo (£434.83)
  4. Nissan NV200 (£511.01)
  5. Renault Kangoo (£525.30)
  6. Peugeot Bipper (£545.53)
  7. Volkswagen Caddy (£617.44)
  8. Vauxhall Combo (£635.73)
  9. Volkswagen Crafter (£647.17)
  10. Vauxhall Vivaro (£651.33)
Dan Parton
Dan Parton
Dan Parton is a former editor of Truck & Driver, the UK’s biggest selling truck magazine. He is now the editor of our three commercial vehicle titles: The Van Expert, The Truck Expert and Commercial Vehicle Engineer.

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